Maws for Fine Foods

MAWS is a leading provider of ingredients and foodstuffs to restaurants, pubs, cafes and educational institutions across the south east of England. Their enviable reputation has seen them grow year on year to occupy a market leading position. Their objective was to assist their supply chain process by moving a substantial element of their existing clients’ order processing onto an online order platform, a move away from the traditional “over the phone approach” which is typical within this sector. Naturally, they continue to offer support to customers over the phone but this approach enables their customers to place orders more efficiently and subsequently orders are processed more quickly and efficiently.

The platform offers customers the opportunity to buy online in the traditional fashion with the added functionality of invoice, post order, on a credit account basis as most end user customers would expect when ordering ingredients from their commercial kitchen environments. The platform seamlessly integrates to Sage 200 as well as other internal system ensuring effective stock management, end-to-end supply chain management and straight-through processing for those wishing to pay by card as well. An enviable bespoke solution was delivered to meet the specific needs of the business operations.